Lightcloud
  • Introduction
  • General
    • Introduction
    • Terminology
    • Installation
    • Using Lightcloud with Emergency Fixtures
    • Security
    • Contact Lightcloud
    • Deployment Guide
  • Lightcloud Application
    • Devices
    • Organize
    • Control
    • Energy
    • Scenes
    • Schedules
  • Lightcloud Devices
    • Lightcloud Gateway
    • Lightcloud Controller
    • Lightcloud Sensor
    • Lightcloud Daylight
    • Lightcloud Dimmer
    • Lightcloud Touch
  • Frequently Asked Questions
    • How many devices can one Gateway handle?
    • Is a Gateway required for every Lightcloud application?
    • What are the 6 wires coming out of the Controller and the Sensor?
    • What is the maximum LED load a controller can safely switch?
    • Can Lightcloud be used with non-RAB fixtures?
    • Will Lightcloud work with fluorescent lighting?
    • Can Lightcloud work with other types of dimming than 0-10V?
    • Will Lightcloud control LED retrofit lamps?
    • Will Lightcloud control other loads than LED lighting?
    • Do you need a Lightcloud Controller for each luminaire?
    • What type of sensor is the Lightcloud Sensor?
    • How does a contractor test the Controller/Sensor to see if it is wired correctly?
    • What do the 3 light indicators on the Gateway mean?
    • What do the lights on the Controller mean?
    • How far does the signal travel through walls inside the building?
    • Can you daisy-chain the 0-10V wires from fixture to fixture and then to the Controller?
    • How do you know how many fixtures (how much LED load) to put on one Controller?
    • Can the power to a Controller use a shared neutral?
    • What if you don’t have a dedicated neutral to the load? What do I do to monitor load?
    • Where should the Gateway be located in the building?
    • What does the contractor need to do once they have received Lightcloud parts and are ready to instal
    • What are the most common mistakes made by electrical contractors when they install Lightcloud?
    • How many Zones and Scenes can the Lightcloud Dimmer control?
    • Lightcloud includes 10 years of Lightcloud Service. What happens after 10 years?
    • What are the Lightcloud Support hours?
    • Is Lightcloud compatible with existing third-party controls?
    • Where can I find pricing information?
    • What happens to Devices when they lose power?
    • For daylighting, Title 24 requires multiple daylighting zones. Can Lightcloud accommodate this?
    • What colors are the Controller and Touch available in?
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  1. Frequently Asked Questions

What happens to Devices when they lose power?

The Gateway has a built-in 2-hour UPS battery backup. Devices that lose power will not lose data or configuration settings.

The Power-Up State feature can specify what a Lightcloud Controller/Sensor will do when power is restored after an outage. There are three options available:

  • Last State (The state the Device was in immediately before power was lost)

  • Last On Level (on, at last dim level before power was lost)

  • Custom level selected by the user

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Last updated 6 years ago